The Full NSO Peppol service provides a complete processing of customer orders presently focused on (but not necessarily limited to) the national norms for eProcurement by public health care organisations, based on the so-called Nodo Smistamento Ordini (NSO or NSO-MEF).
The Full NSO Peppol service is used by suppliers of health care organisations and includes receipt of simple orders and orders with answer, issuing of order agreements and order responses when applicable. All order types and responses are in Peppol format, as required by the norms, and the service provides transformation from Pdf and conversion from custom formats for order agreements. Finally, legal archiving is available upon request.
The Full NSO Peppol uses the SATA Access Point (AP) and Service Metadata Publisher (SMP) of the Peppol network, in which every user company is registered so as to obtain its own Peppol-ID. This identifier must be communicated to the customers that shall include it into the issued orders.
Order processing is performed in cloud, then outside the company legacy system which can anyway import the resulting output in custom format. Thus, the Full NSO Peppol service operates as an interface between the company legacy system and the outside world.
SATA offers the Full NSO Peppol service since 2020 and guarantees to some thousand customers timely and correct adaptation to official norm evolution.
Any ERP system of the health care organisation suppliers is in condition to issue Pdf order agreements, and Full NSO Peppol is able to extract all the contents of a Pdf order (header, body, references, footer) and use those contents to generate the target electronic format.
In case of native (text) Pdf, the extraction is 100% effective, while in case of scanned (image) Pdf about the 75% of documents are converted without any problems, while the remaining 25% requires some manual corrections.
Small-medium sized companies using an outdated accounting system that cannot be changed because of shortage of time and resources. It is much more convenient for them to continue issuing the Pdf order agreements relying on the Full NSO Peppol service for their translation into the target format.
Medium-large sized companies, provided with high level ERP systems, that prefer not to adapt them but rely on an independent service like Full NSO Peppol ensuring compliance with the Italian standard at a very low cost.
Setting-up a user company for the Full NSO Peppol service requires an average lead time of 24 hours, with a maximum of 48 hours. For order agreements, it is recommended to send in advance a sample of some tens of them, to make the template tuning easier and faster. Whenever a format conversion is needed the back-office contacts the user company to get the custom format and the related specifications and agree upon the document exchange channel.
The official norms on NSO in Italy are continuously evolving, as this practice will be extended to all public procurements and possibly to order execution (despatch advises). On the other hand, the user company can decide to change its own ERP system wishing this will not affect its ordering function.
The Full NSO Peppol service introduces a clear decoupling between the company ICT infrastructure and the external agents that issue and receive the company orders:
Whenever the Italian norms change, the Full NSO Peppol service is timely updated so as to keep fully coping with the official national specifications.
Whenever the Italian norms change, the Full NSO Peppol service is timely updated so as to keep fully coping with the official national specifications.
The Full NSO Peppol service model is mainly based on intermediaries (VARs), where each intermediary is provided with a dedicated domain, and one or more sub-domains for its own partners if needed. The user companies are registered in those domains and sub-domains and their data are strictly segregated so as to ensure the maximum protection and privacy.
The user interface (GUI) can be customised with logo and colours of each domain or sub-domain, to ensure a good commercial characterisation. Alternatively, the intermediary can decide to use its own web portal, and to that purpose Full NSO Peppol offers an application interface based on sFTP or API REST, designed to ensure good performances with high volumes of exchanged documents.
Standard set-up of an intermediary takes three working days (max five) from the sale contract subscription.
The pricing model of the Full NSO Peppol service is pay-per-use, based on a price function decreasing when the volume of exchanged documents increases. Such volume refers to all documents of a given year exchanged by all the user companies registered at the intermediary domain and its sub-domains. It is also possible to buy pre-paid document batches at a favourable price.
A mandatory requirement to use the Full NSO Peppol service is the user company registration into the Peppol network, and the resulting assignment of a Peppol-ID in the form 0211:ITpartitaIVA. This Peppol-ID is the unique identifier to communicate to NSO customers.
A Peppol-ID is the unique identifier into the Peppol network of a physical or legal person willing to exchange documents with public health care organisations. The Peppol-ID is always assigned by a Peppol service provider, and can remain the same when the service provider changes, but it is mandatory to de-register the user company from the previous provider SMP before registering it at the new provider SMP. In case of change it is sufficient to agree upon a ten minutes’ time interval where the two activities take place in the correct order.
A NSO-ID is the identifier into the NSO network of a physical or legal person willing to exchange documents with public health care organisations. The suppliers using the Full NSO Peppol service has a Peppol-ID assigned, then they do not need any NSO-ID, being such IDs alternative and perfectly equivalent.
If the organisation knows the supplier PEC and not its Peppol-ID or NSO-ID, it can use the PEC address to send the order, but this is allowed only for issued orders, not for received orders (such ad order agreements). Then this practice is not recommended.
The Full NSO Peppol service captures orders issued by public health care organisations, no matter if they are registered into the Peppol or the NSO networks. The service dispatches the orders to the single company working area, extracts the relevant metadata (indexes) and immediately after the user can see the orders in its own monitor (see R06) with their attachments, if any. The service can receive orders also from other customers, provided that they are in condition to use the Peppol network.
The PCC (Piattaforma dei Crediti Commerciali) platform can be accessed only by authorised users to view the state of orders and related documents (invoices, payments and in the future despatch advises). It is not the purpose of the PCC to receive orders, convert them into custom structured formats, create and send responses, send orders.
The Full NSO Peppol service provides a monitoring function allowing the user to see the list of received orders, with the possibility to filter them, order them and show their details. Both the order NSO status and the eArchiving status (if any) are shown.
The organisation can send a new order which explicitly refers to the previous one and fully replaces it (order change). The original order shall not be changed, for tracking purposes.
The organisation can send a new order which explicitly refers to the previous one and cancel it (order cancellation). The original order shall not be cancelled, for tracking purposes.
In the Peppol header specific fields for order reference are available, and this holds for all the orders lines. Also in the Peppol order line references are available, valid only for that line.
References to another order have a specific syntax: (1) Order number; (2) Order date; (3) Buyer identifier (Codice Ufficio for public organisations and VAT ID for private customers).
It is a set of the following three elements: (1) Order number; (2) Order date; (3) Buyer identifier (Codice Ufficio for public organisations and VAT ID for private customers).
The Full NSO Peppol service monitor shows the type of ordering process chosen by the health care organisation, i.e. order only or ordering. In the former case, no structured answer is enabled, while in the latter it is possible for the supplier to issue it. By now in the ordering process the structured order response is only recommended, not mandatory.
The Full NSO Peppol service offers a web-form to enter the response to an order in the ordering process. The response can be full acceptance, full rejection and acceptance with changes, i.e. line addition, line removal, line changes. Alternatively, it is possible to send the Order response in the Peppol format to the service.
By now there are no specifications on this matter, of course the response should arrive before the order is fully executed.
This is a new order issued by the health care service after receiving an order response with proposed changes, or an order agreement. The validation order mandatorily reports the order response (or order agreement) triplet it refers to.
The health care organisation is not forced to issue any validation order in case of acceptance. Instead, in case of rejection, the organisation should react, either by issuing an order cancellation or an order change, that may take into account the response contents.
In this case issuing an order agreement is required, sending it to NSO for preliminary validation at the public contract database (Banca Dati dei Contratti Pubblici), and in case of acceptance the order should be addressed to the health care organisation, possibly including as attachment the organisation authorisation. All these activities are fully supported by the Full NSO Peppol service.
The health care organisation is for sure identified by a Peppol-ID or a NSO-ID, then in case such information is not included in the authorisation document, it can be asked to the customer.
The Full NSO Peppol service makes available a web-form to enter the order agreement, with possible attachments, as well as the Pdf transformation to automatically generate the corresponding Peppol format.
The Full NSO Peppol service sends to NSO only correct documents and to this purpose executes in advance a proper validation of all Peppol orders, by applying syntactical, semantical, logical and algebraic checks. Whenever a document does not pass all the envisaged checks, it is discarded, and a proper notification is sent to the user.
This fully automated process is ensured by the Full NSO Peppol service. If the organisation has a Peppol-ID, the service sends the order agreement to NSO for preliminary validation, and, once obtained, immediately sends the document to the Peppol network. Instead if the organisation has an NSO-ID, the service sends the order agreement to NSO which validate and send it to the NSO network. The preliminary validation at the public contract database is a necessary condition for order existence. In case of NSO rejection the order agreement does not exist.
The lack of a validation order can be considered as a tacit approval, although it is strongly recommended to ascertain order acceptance with traditional means. In fact, if the organisation does not accept the order agreement content, it has to issue a validation order with a different content or ask the company to issue an order agreement change with the required modifications, making explicit reference (by the triplet) to the original order agreement.
If the organisation has a Peppol-ID, the service sends the order agreement to NSO for preliminary validation, and, once obtained, immediately sends the document to the Peppol network. Instead if the organisation has an NSO-ID, the service sends the order agreement to NSO which validate and send it to the NSO network.
The Full NSO Peppol service provides a monitoring function allowing the user to see the list of order agreements, with the possibility to filter them, order them and show their details. Both the order NSO status and the eArchiving status (if any) are shown.
By accessing the following web site http://www.puntidiconsegna-nso.it/
Yes, an extra cost is envisaged (option Gold). The user company must provide the technical specifications to make the SATA back-office in condition to realise the connector to convert from Peppol to the customised format. The channel for exchanging the received documents with the service is sFTP.
Yes, an extra cost is envisaged (option Gold). The Peppol format coded a very large set of units of measure. The NSO technical specifications suggest a sub-set of 35 options, reported into the guidelines published on the MEF NSO web site, A mapping can be realised between these measure units and those used by the ERP, so as to translate them automatically on each received order.
Yes, an extra cost is envisaged (option Gold). It is mandatory to provide the technical specifications to make the SATA back-office in condition to realise the connector to convert from customised format to Peppol. The channel for exchanging the original documents with the service is sFTP.
In all the scenario where the NSO order is expected, according to art. 3 D.M. 7/12/2018 the supplier is obliged to quote in the invoice the related order(s), otherwise the invoice is not payable. In fact, the commercial credit platform PCC allows full tracking from orders to payments.
Every order quoted in the invoice is identified by its triplet, i.e.: (1) order number; (2) order date; (3) buyer identifier (Codice Ufficio for public organisations and VAT ID for private entities). If the reference is just to one order, it must be a global reference, otherwise references to different orders must be associated to different invoice lines.
Every order must be referred to by the proper triplet, where the third element is the ordering department (Codice Ufficio ordinante), even if it differs from the accounting department to which the invoice is addressed.
Legal archiving for orders is not mandatory but strongly recommended. The Full NSO Peppol service executes it upon request, with and extra fee per document. Legal archiving is in charge of a service provider qualified by AgID, Agenzia dell’Italia Digitale, usually Credemtel.
Orders received in the simple order process go to legal archiving as soon as they arrive. Orders received in the ordering process, as the answer is optional, go to legal archiving after three months.
Orders agreements go to legal archiving as soon as they are validated by NSO.
No, the archiving cost is included in the additional legal archiving fee, and covers the legal archiving for 10 years as required by the Italian laws.
SATA configures one user for each company at the legal archiving provider platform, which in turn produces and communicates the user credentials (usid, pswd). From that moment, the Full NSO Peppol service is in charge of preparing and sending to the archiver the Delivery packages, while the user is fully autonomous in accessing the archived document in the archiver platform.
According to the official specifications, every qualified legal archiver should allow the user to access the archived data through a web application for all the legal archiving period.
The Full Invoice service provides a complete processing of AP and AR invoices, starting from their original format, according to the national eInvoicing rules.
Discover
The Full Invoice EU service provides a complete processing of AP and AR invoices in the European standard formats, exchanged through the Peppol network.
Discover
The DDE (DocDataExtraction) service ensures the extraction of the contents of interest from typical business documents, i.e. orders, order responses, despatch advises, invoices, provided in Pdf format.
Discover
The ODE (OtherDocExtraction) service ensures the extraction of the contents of interest from Pdf documents other than the business documents processed by the DDE service.
Discover
Any ERP system of the health care organisation suppliers is in condition to issue Pdf DDTs, and Full NSO Peppol is able to extract all the contents of a Pdf DDT.
Discover